Warranty Policy

I. Applicable Subjects

All customers who purchase products online or at any Hani Eyelash Extension Tools store nationwide.

II. Conditions for Free Warranty and Maintenance

  1. All products purchased at Hani Eyelash Extension Tools with a discount value of less than 70%.
  2. Products purchased within 12 months from purchase for manufacturer defects or material issues.

III. Conditions for Paid Warranty and Maintenance

  1. Damage due to time and usage. If repairable, a fee will be charged.
  2. Incorrect usage of the product according to the instructions.

Examples:

  • Dropping tweezers causes the adhesive to harden.
  • Exposing eyelashes to sunlight.

Notes:

  • The repair time depends on the complexity of the product issue.
  • All incurred shipping costs are borne by the customer.